R12: AP/OIE: MasterCard Credit Card Transactions Loaded Successfully But Not Available While Creating Expense Report (Doc ID 2911281.1)

Last updated on AUGUST 28, 2023

Applies to:

Symptoms

Unable to add MasterCard credit card transactions while creating a new expense report.

Credit Card transactions loaded successfully via concurrent program "MasterCard CDF3 Transaction Loader and Validation Program"

None of the transactions can be seen within Internet Expenses Administration or in Employees iExpenses account.

The issue only occurs for transactions one particular credit card program.

The user confirms the credit card transactions loaded correctly.

Steps to reproduce:

1. Log into Oracle Applications using iExpenses responsibility.
2. Open the Standard Request Submission (SRS) screen
   (N) Other > Requests > Run
3. Run the "MasterCard CDF3 Transaction Loader and Validation Program", when prompted, provide the Card Program (In this case "XXX SEK Travel Card 5###8") and the data file provided by MasterCard.
4. Concurrent program completes, transactions loaded successfully.
5. A MasterCard credit card user logs into the application using iExpenses responsibility
6. Starts a new Expense report.
7. When get to the section to select Credit Card transactions to add to the expense report, No transactions are listed.

Changes

Upgraded to Release 12.2.x

Cause

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