My Oracle Support Banner

In EAM After updating the work order, Control is going to Simple Search instead of going to Advanced Search Page (Doc ID 2912685.1)

Last updated on DECEMBER 01, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11

ACTUAL BEHAVIOR
---------------
After updating the work order, Control is going to Simple Search instead of going to Advanced Search Page

EXPECTED BEHAVIOR
-----------------------
User is expecting when the work order has been updated the screen they should be returned to is the Advanced Search where they started.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Maintenance Super User responsibility, User is creating an Advanced Search under the Work Order tab,
2. Results are displayed in the table as per the parameters selected.
3. User then selects one work order to update. Work order opens and an update is done.
4. User clicks on Apply - this closes the work order and there is a banner at the top to indicate the Work Order has been successfully updated.
The issue is the the screen that the user is returned to is the Simple work order search


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.