CUST FORM: When Creating One Bank Account at Customer Level and Entering the Owner Manually, Receive Error "The party is already an owner of the external bank account" (Doc ID 2912777.1)

Last updated on DECEMBER 05, 2022

Applies to:

Symptoms

When creating one Bank Account at Customer Level and entering manually the Owner, error is returned.

Responsibility: Receivables Manager
Navigation: Customers -> Create / Maintain Customers

1. Customer is queried by Account Number
2. Click in Account details
3. Click an Payment Details tab
4. Click on Create in the Bank Accounts Section
5. The screen to enter Bank Account data is displayed, no values shown for Owner.
6. The data of the Bank Account data is entered (including Owner, that is the same Party associated with the Account)
7. When the data is saved, unexpectedly the mentioned Error occurs.

Changes

Cause

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