The Request By Start Date Is Null But Mandatory For Work Requests Created From Quality Plan Actions
(Doc ID 2913257.1)
Last updated on DECEMBER 05, 2022
Applies to:
Oracle Quality - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On EAM - Oracle Enterprise Asset Management, 12.2.10 version, Work Requests.
ACTUAL BEHAVIOR
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When creating work requests from Oracle Quality action, the work request start date (Request by Start Date) is null even if it is a mandatory field.
EXPECTED BEHAVIOR
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Expect to have the WR start date defaulted too, same as per WR completion date.
STEPS
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The issue can be reproduced at will with the following steps:
1. Enter Quality Results for collection plan with action type: Create an EAM Work Request.
2. Go to Maintenance Super User > Work Requests.
3. Search for problematic WR newly created. The WR start date is null.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |