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Not Able to Connect to EBS Maintenance Mobile App When Using a Custom Responsibility. Error - Could Not Connect to Server Error (Doc ID 2913331.1)

Last updated on JANUARY 19, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Mobile Related Issues

When attempting to connect to EBS Maintenance Mobile Application on an Android device using a custom responsibility
, the following error occurs.


ERROR
-----------------------
Could not connect to server error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to use EBS Maintenance Mobile Application via Android device.
2. Unable to connect and encounter the error message



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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