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APP-PAY-07155: The HR Object is invalid or APP-PAY-06153: System Error Occurs When Attempting to Back Out Life Event (Doc ID 2913403.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Benefits - Version 12.2 and later
Information in this document applies to any platform.
This note provides a brief overview of Bug:34860488.


Symptoms

Problem Statement:

When attempting to back out or void Open live event, either of the following error occurs for few employees.

APP-PAY-06153: System Error: Procedure

ben_ppr_shd.find_dt_del_modes at Step 10

Cause: The procedure ben_ppr_shd.find_dt_del_modes has created an error at
Step 10

Action: Contact your system administrator quoting the procedure
ben_ppr_shd.find_dt_del_modes at Step 10

 

APP-PAY-07155: THE HR Object is invalid

Cause: The HE Object which is attempted to be locked is inconsistent with the corresponding object in the HR schema.

Action: Retry the action with the correct object version number.

 

 

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Login as SHRMS Manager responsibility or equivalent responsibility.

  2.  Go to Person Life Events form.
     (N) People > Benefits Service Center> Desktop Activities: View Person Life Events
     
  3.  Select Open life event and back out.

  4.  Error occurs.




Cause

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In this Document
Symptoms
Cause
Solution
References


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