In Oracle iSupplier Portal and Supplier Lifecycle Management, the Buyer Internal Note Disappears During Review of New Supplier Request (Doc ID 2913883.1)

Last updated on JANUARY 26, 2023

Applies to:

Symptoms

In Oracle iSupplier Portal and Supplier Lifecycle Management, Release 12.2.5 and higher, when attempting to register a new supplier request and add a buyer internal note, the note disappears as the user moves down the page to fill in other supplier details.

It is expected that the Buyer Internal Note text will remain in place as users enter the other details on the same page.


Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications
2. Query the supplier via any of the following navigations:
- Payables > Supplier > Entry
- Purchasing > Supply Base > Suppliers
- Supplier Management Administrator > Supplier Home
3. On the Suppliers home page, click the New Supplier Requests link.
4. On the New Supplier Requests view/search page, select the desired supplier and click the Review icon.
5. On the New Supplier Requests page, enter a text value in the "Buyer Internal Notes" field.
6. Scroll down the page to enter additional supplier details.
7. Scroll back up to the top of the page, and see that the "Buyer Internal Notes" value has been removed.

Changes

Cause

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