Retropay Creates Unexpected Entries For Deductions
(Doc ID 2914496.1)
Last updated on JANUARY 07, 2024
Applies to:
Oracle Payroll - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Retropay has incorrectly created multiple retro element entries for benefit deductions on the employee's element entry form.
Example:
1. Statement of Earnings (SOE) for pay period ended 8/13/2022 shows:
Type: Regular Standard Run
Medical deduction 155.66
2. SOE for pay period ended 8/13/2022 shows:
Type: Tax Separate Run
Medical deduction 0.00
3. Retropay has been run for pay period ended 9/24/2022 and find retro entries for Medical deduction
Pay Value Original Date Earned
155.66 8/13/2022
155.66 9/10/2022
-155.66 9/10/2022
Relevance to the Issue
---------------------------
The retro entry for 8/13/22 is unexpected. The deduction was taken during the regular payroll run, so there should not be a retro entry
STEPS
-----------------------
The issue can be reproduced at will with the following steps in US HRMS Manager responsibility:
1. Run Retropay (Enhanced) concurrent request
Navigate: Processes and Reports > Submit Processes and Reports > Single Request
2. Check element entries and find unexpected retro entries
Navigate: People > Enter and Maintain > query for employee > Assignment > Entries
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |