R12: AP/IBY: After Encountering an Invalid E-Mail Address the Send Separate Remittance Advice Program Completes with No Warning (Doc ID 2916870.1)

Last updated on JANUARY 22, 2024

Applies to:

Symptoms

The "Send Separate Remittance Advices" program ends successfully even if one of the remittances failed due to an invalid e-mail address.

1. From a Payables Responsibility go to Suppliers -> Entry
2. Pull up a supplier
3. On the payment details tab enter an invalid e-mail address
4. Save
5. Go to Invoices -> Entry -> Invoices
6. Create an Invoice for the supplier with the invalid e-mail address
7. Go to Payments -> Entry -> Payment Manager
8. Click on "Submit Single Payment Process Request"
9. Fill out the form and submit the Payment Process Request
10. This will submit a number of concurrent request
11. Go to View -> Request and select "Send Separate Remittance Advices"
12. Click on view log
13. Here you'll see the e-mail to the vendor failed

Cause

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