Personalization on Label Changes Not Working for "Status Reason" Field In Contracts Form (Doc ID 2918109.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR

Observed that, the label of "Status Reason" was not getting changed even after form personalization.

EXPECTED BEHAVIOR

Expect that, the label of the "Status Reason" field should get changed with form personalization.

STEPS

The issue can be reproduced at will with the following steps:

1. Login to "HRMS Manager" responsibility.

2. Navigate to People -> Enter and Maintain -> Others -> Contracts form

3. Go to Help -> Diagnostics -> Custom Code -> Personalize.

4. Create a personalization as below:

        Condition:
        Trigger Event     : WHEN-NEW-FORM-INSTANCE
        Processing Mode: Both

        Actions:
        Type                 : Property
        Object Type      : Item
        Target Object   : CONTRACT.STATUS_REASON
        Property Name : PROMPT_TEXT
        Value               : Test123

5. Click "Apply Now" and go back to the form.

6. Observe that the label change is not reflecting.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.