R12: AP: Unable to Open a Payables Invoice Attachment When Attached File Name Includes a Comma ",". When Attachments is Selected, Web Browser Raises Error "This Page isn’t Working" (Doc ID 2919793.1)

Last updated on DECEMBER 21, 2023

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Unable to Open a Payables Invoice Attachment When Attached File Name Include Special Character, Like Comma (,).

When opening the attachment, the browser raises error:

This page isn’t working

Steps to reproduce:

Log into Oracle Applications using a Payables responsibility
Open the Invoice Workbench screen
(N) Invoices > Entry > Invoices
Query an invoice with attachments which file name include the comma character (,)
Click on the Attachments ("The Clip") icon to open the Attachments window.
Select the attachment record and click on [Open Document]
The web page appears with the Error.

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In this Document

Symptoms

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