Rate NOT Getting Calculated for a Plan If Other Plans Have the Rates Overridden
(Doc ID 2919846.1)
Last updated on JUNE 13, 2023
Applies to:
Oracle Advanced Benefits - Version 12.2 HRMS RUP16 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Observed that, Rates are NOT getting calculated for a Plan if other plans have rates overridden .
EXPECTED BEHAVIOR
Expect that, Rates should get calculated for a Plan if there is NO Rate overridden Flag checked.
STEPS
The issue can be reproduced at will with the following steps:
1. Login using "US Super HRMS Manager" Responsibility.
2. Navigate to People -> Benefits Service Center.
3. Query an Employee who has rates overridden for Medical, Dental etc.
4. Process "Unrestricted LE".
5. Observe that rates are not getting calculated for other plans (apart from Medical and Dental) though rates are NOT overridden for those plans.
WHAT IS WORKING
If the rates are NOT overridden for any plan, then the rates are getting calculated correctly for all the plans.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |