Customer Address Disappeared in Refund Attribute Screen in Query Mode
(Doc ID 2920968.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
1. Query receipt > Click Apply > Select refund > Click Refund Attributes button
2. Edit the refund in Refund Attribute Screen, include address.
3. Save when all the editing is finished and exit .
4. Requery the refund in Refund Attribute Screen, note the address disappeared.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| Still Have Questions? |
| References |