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Receipt Workbench: Error 'FRM-40350: Query caused no records to be retrieved' When Searching for Receipts Using Customer Name (Doc ID 2921694.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When searching Receipts using the Customer Name, the following error is shown in Find Receipts form:

FRM-40350:  Query caused no records to be retrieved

STEPS

Responsibility: Receivables Manager

Navigation: Receipts > Receipts

  1. Click on Find receipts button > Enter Customer Name
  2. Click on Find button

Results are returned without error when using Customer Number.

Changes

 No changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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