How to Restrict The Parent Item Instance LOV in HTML Debrief To Display Only The Item Instances Related To The Service Request? (Doc ID 2922004.1)

Last updated on JANUARY 19, 2023

Applies to:

Oracle Field Service - Version 12.2.9 and later
Information in this document applies to any platform.

Goal

When trying to debrief a task for a Service Request with multiple instances, the Parent Item Instance LOV displays all the instances instead of only those instances related to that Service Request.

How to restrict the Parent Item Instance LOV in HTML Debrief to display only the instances that are present in the Service Request header?

Solution

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In this Document

Goal

Solution

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How to Restrict The Parent Item Instance LOV in HTML Debrief To Display Only The Item Instances Related To The Service Request? (Doc ID 2922004.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!