G-Invoicing Servicing Business Unit, Cost Center and Department ID Values Are Not Validated Before Approval in PA_IGT_ORDER_PKG.GINV_AGRMT_WF (Doc ID 2923098.1)

Last updated on JANUARY 24, 2023

Applies to:

Symptoms

In G-Invoicing, the servicing business unit, cost center and department id related information has to be validated before submitting for approval. If the general terms and conditions (GT&C) requires the Cost center to be populated, then the validation of the Cost center or any other field should be Before the submission of the Order for Approval.

Steps to Reproduce:
-----------------------
1) Navigate to ECC Dashboard
2) Submit an Order for Approval
3) The Order Gets approved.
4) Order Push went into error pushing resync order
5) Queried the ECC Dashboard
6) Navigate to additional attributes page of the Order – Servicing Cost Center is not entered
7) The user has no way to update the Servicing Cost Center
8) When this is validated in the GT&C, the Cost center was a required field.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.