Inventory for a Shipped Sales Order is Still Seen in Onhand Inventory, Inventory Trip Stop Log File Shows Error, "For a Fixed Conversion the secondary quantity cannot deviate" (Doc ID 2925900.1)

Last updated on JULY 10, 2024

Applies to:

Symptoms

There are three line items which have been reserved
for a sales order. Sales Order lines are closed but the items are still stuck in the Stage Sub Inventory.

EXPECTED BEHAVIOR
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Expecting the transactions to progress the items via Inventory.

STEPS
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1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order
3. Header: Closed
4. Observe: Lines 1.1 through 10.1 > Closed > Standard Item Type
5. Check onhand inventory (Inventory > Onhand, Availability > Onhand Quantity) and the inventory is still onhand.

Changes

Cause

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