Is It Possible To Send Messages To External Customers From Send Message Option In The Tools2 Menu Of The Service Request Form? (Doc ID 2926325.1)

Last updated on APRIL 06, 2023

Applies to:

Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.

Is it possible to send messages to external Customers from Send Message option in the Tools2 Menu of the Service Request form ?

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