Last Service Reading Is Not Populating Any Value From EAM Work Order Information.
(Doc ID 2929165.1)
Last updated on FEBRUARY 27, 2023
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
After creating a new work order for an asset, the value for Last Service Reading is not populated.
EXPECTED BEHAVIOR
Expect the Last Service Reading to be filled.
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance super user.
2. Nav: Home->Work Order.
3. Create work order with asset number.
4. Go back to Form to review the Last Service Reading, the value is null.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |