In Oracle iProcurement, Error Occurs When Editing a Non-Catalog Request Line During Checkout - Supplier - Select a Valid Value (Doc ID 2932666.1)

Last updated on AUGUST 30, 2023

Applies to:

Symptoms

In Oracle iProcurement, Release 12.2.9 and later, an error occurs during the requisition checkout process when trying to update the supplier when the supplier has multiple supplier sites.



Error

Error
Supplier - Select a valid value.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Navigate to an iProcurement responsibility > iProcurement Home page > Shop tab > Non-Catalog Request subtab.
3. On the Non-Catalog Request page, enter the item details and add a supplier which has multiple supplier sites. Select one of those sites. Click the Add to Cart button when finished.
4. Click the View Cart and Checkout button.
5. In the Shopping Cart pop-up window, click the Edit button.
6. On the Edit and Submit Requisition page, select the line and click Update.
7. In the "Requisition Information : Update Selected Line" popup window, click the Apply button without making any changes. The error occurs at this point.

Error
Supplier - Select a valid value.

8. Next, change the supplier to one that has only a single supplier site, and click the Apply button.
This is successful and the user is returned to the Edit and Submit Requisition page.

9. On the Edit and Submit Requisition page, select the line again and click Update.
10. In the "Requisition Information : Update Selected Line" popup window, change the supplier back to another supplier that has multiple sites, select the site and then click the Apply button. The error occurs again at this point.

Supplier - Select a valid value.

Additional Notes:
- Issue is not reproducible when, in Step 3 above, selecting a supplier (with multiple sites) and select a supplier site with contact and phone details on Non-Catalog Request page.
- Also in Step 3 above, just click on Add to Cart without entering contact name and phone. Then, in the "Requisition Information : Update Selected Line" popup window, enter contact name and phone and click on Apply. The error occurs in this case.
- The same error occurs, if entering contact name alone on the Non-Catalog Request page (without phone number).

Changes

The issue is noticed to occurs after upgrading to Release 12.2.9 and higher.

Cause

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