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R12:AR/IBY: How to Populate Bank Instructions for AR Customer Refunds? (Doc ID 2934624.1)

Last updated on MARCH 16, 2023

Applies to:

Oracle Payments - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


Is there a way to populate Bank Instruction 1 & Bank Instruction 2 details while creating an AR Refund?

When the related Payment Request invoice is paid in Payables, there is a need to have Bank Instruction 1 & Bank Instruction 2 populated in the payment file, as without these details EDI payment refunds are rejected.


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