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DATAFIX : Update Freight Charge To Non-Negligible Value On Intercompany Sales Order Line For Successful Creation Of Intercompany AR Invoice (Doc ID 2934683.1)

Last updated on MARCH 17, 2023

Applies to:

Oracle Order Management - Version 12.1 and later
Oracle Inventory Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

An Intercompany Sales Order line having a freight charge value of less than 1 is created and shipped. When Intercompany AR Invoice is being generated, the Create Intercompany AR Invoices program is ending in warning. Below error details can be observed in the log of Create Intercompany AR Invoices.

Error

....... Creating Freight Line

DEB

Step3 ..

freightDesc is Freight uomCode = XX

fcnCurrency is USD convType = XX

invCurrency is USD

lineDesc is   frItemDesc = Freight

batchSourceName is Intercompany dummyLineCount = -1

 APP-INV-05704: Warning: Cannot create invoice line

 Return Warning from inarcil.

 Warning: Cannot create invoice line

 End Processing Transaction ID: XXXXXXX

Transaction ID: XXXXX  Status = FAILURE


EXPECTED BEHAVIOR

If freight charge is less than 1 (negligible value) , then expectation is freight charge can be rounded to 1 so that Intercompany AR invoice should get successfully created.


STEPS

The issue cannot be reproduced at will

  1. Go to Oracle Applications
  2. Navigate to Order Management Responsibility
  3. Navigate to menu path > Order, Returns > Sales Order form
  4. Enter and Book and Intercompany Sales Order
  5. Navigate to Menu path > Shipping > Transactions > Shipping Transaction form > Query the Order
  6. Pick Release and progress the delivery details line to Stage/Pick Confirmed Status
  7. On line tab > Click on Action > Add Freight > Enter freight charge value to be less than 1. Example 0.02
  8. Ship Confirm the delivery.
  9. Navigate to Inventory Management Responsibility
  10. Navigate to menu path > Reports > Intercompany Invoicing > Submit Create Intercompany AR Invoices

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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