ZA: ORA-20104: PAY_ZA_EOY_VAL.CHECK_ID_GENDER exception Error Is Displayed in the Process Log After Running Tax Year End Data Validation and Preprocess Concurrent Program
(Doc ID 2934744.1)
Last updated on MAY 31, 2024
Applies to:
Oracle HRMS (South Africa) - Version 12.1 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
After running 'Tax Year End Data Validation and Preprocess' concurrent program, the following error is displayed in the process log:
ORA-06512: at "APPS.PAY_ZA_EOY_VAL", line 430
ORA-06512: at "APPS.PAY_ZA_EOY_VAL", line 5019
ORA-06512: at "APPS.PAY_ZA_EOY_VAL", line 5758
ORA-06512: at line 1
ORA-06512: at "APPS.PAY_XML_GEN_PKG", line 37
ORA-06512: at line 1
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Under HRMS Manager Responsibility.
2. Navigate to People > Enter and Maintain > Query for employee > Change 'ID Number' value to an invalid format (for example: set new value to 'INVALID_ID') > Save using 'Correction Mode'.
3. Navigate to Processes and Reports > Submit Processes and Reports > Single Request > Run ‘Tax Year End Data Validation and Preprocess’ process.
4. Check log (View Log button) and observe above error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |