'JBO-26080: Error while selecting entity for CsfRequiredSkillsVEO' Error When Updating The Task Status From Field Service Technician Portal Dashboard (Doc ID 2935082.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Symptoms

When attempting to update the task status from Field Service Technician Portal Dashboard, an unexpected error occurs:


ERROR DETAILS
-----------------------
oracle.apps.fnd.framework.OAException: oracle.jbo.DMLException: JBO-26080:
Error while selecting entity for CsfRequiredSkillsVEO
at
oracle.jbo.server.OracleSQLBuilderImpl.doEntitySelect(OracleSQLBuilderImpl.java:980)
at oracle.jbo.server.EntityImpl.doSelect(EntityImpl.java:5597)
at
oracle.apps.fnd.framework.server.OAEntityImpl.doSelect(OAEntityImpl.java:1778)
at oracle.jbo.server.EntityImpl.lock(EntityImpl.java:3851)
at
oracle.apps.fnd.framework.server.OAEntityImpl.lock(OAEntityImpl.java:553)
at oracle.jbo.server.EntityImpl.beforePost(EntityImpl.java:4331)
at oracle.jbo.server.EntityImpl.postChanges(EntityImpl.java:4475)
at
oracle.apps.fnd.framework.server.OAEntityImpl.postChanges(OAEntityImpl.java:1770)
at
oracle.jbo.server.DBTransactionImpl.doPostTransactionListeners(DBTransactionImpl.java:3004)
at
oracle.jbo.server.DBTransactionImpl.postChanges(DBTransactionImpl.java:2815
)
at
oracle.jbo.server.DBTransactionImpl.commitInternal(DBTransactionImpl.java:1978)
at
oracle.jbo.server.DBTransactionImpl.commit(DBTransactionImpl.java:2180)
at
oracle.apps.fnd.framework.server.OADBTransactionImpl.commit(OADBTransactio
Impl.java:712)
at
oracle.apps.csf.portal.task.webui.CsfTaskCO.processFormRequest(CsfTaskCO.java:439)
at


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in with Field Service Technician Portal responsibility.
2. Select a task from the list and open it.
3. In Details tab, change the task status and save.

Changes

Cause

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