'JBO-26080: Error while selecting entity for CsfRequiredSkillsVEO' Error When Updating The Task Status From Field Service Technician Portal Dashboard
(Doc ID 2935082.1)
Last updated on NOVEMBER 08, 2024
Applies to:
Oracle Field Service - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
When attempting to update the task status from Field Service Technician Portal Dashboard, an unexpected error occurs:
ERROR DETAILS
-----------------------
oracle.apps.fnd.framework.OAException: oracle.jbo.DMLException: JBO-26080:
Error while selecting entity for CsfRequiredSkillsVEO
at
oracle.jbo.server.OracleSQLBuilderImpl.doEntitySelect(OracleSQLBuilderImpl.java:980)
at oracle.jbo.server.EntityImpl.doSelect(EntityImpl.java:5597)
at
oracle.apps.fnd.framework.server.OAEntityImpl.doSelect(OAEntityImpl.java:1778)
at oracle.jbo.server.EntityImpl.lock(EntityImpl.java:3851)
at
oracle.apps.fnd.framework.server.OAEntityImpl.lock(OAEntityImpl.java:553)
at oracle.jbo.server.EntityImpl.beforePost(EntityImpl.java:4331)
at oracle.jbo.server.EntityImpl.postChanges(EntityImpl.java:4475)
at
oracle.apps.fnd.framework.server.OAEntityImpl.postChanges(OAEntityImpl.java:1770)
at
oracle.jbo.server.DBTransactionImpl.doPostTransactionListeners(DBTransactionImpl.java:3004)
at
oracle.jbo.server.DBTransactionImpl.postChanges(DBTransactionImpl.java:2815
)
at
oracle.jbo.server.DBTransactionImpl.commitInternal(DBTransactionImpl.java:1978)
at
oracle.jbo.server.DBTransactionImpl.commit(DBTransactionImpl.java:2180)
at
oracle.apps.fnd.framework.server.OADBTransactionImpl.commit(OADBTransactio
Impl.java:712)
at
oracle.apps.csf.portal.task.webui.CsfTaskCO.processFormRequest(CsfTaskCO.java:439)
at
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in with Field Service Technician Portal responsibility.
2. Select a task from the list and open it.
3. In Details tab, change the task status and save.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |