Saving/Approving Of Purchase Order Erroring Out with Error "An error occurred during the tax calculation. Please correct the problem or contact your system administrator. Your transaction have been saved. Tax will be recalculated when the document is sub" (Doc ID 2935952.1)

Last updated on MARCH 17, 2023

Applies to:

Symptoms

When attempting to Save purchase order,
the following error occurs.

ERROR
-----------------------
An error occurred during the tax calculation. Please correct the problem or contact your system administrator. Your transaction have been saved. Tax will be recalculated when the document is submitted for approval.'

The exact error in FND Debug Logs is below:
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_LOCATION_ID 1 .GET_LOCATION_ID(+)Parameters: p_org_id: XXX
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_LOCATION_ID 1 There is not location associated to the Organization ID
ZX.PLSQL.ZX_TCM_PTP_PKG.GET_LOCATION_ID.begin 2 .GET_LOCATION_ID(-)
ZX.PLSQL.ZX_API_PUB.ADD_MSG.BEGIN 2 ZX_API_PUB: ADD_MSG()+
ZX.PLSQL.ZX_API_PUB.ADD_MSG.END 2 ZX_API_PUB: ADD_MSG()-
ZX.PLSQL.ZX_SRVC_TYP_PKG.calculate_tax 1 RETURN_STATUS = E
ZX.PLSQL.ZX_GLOBAL_STRUCTURES_PKG.DELETE_TRX_LINE_DIST_TBL.BEGIN 1 ZX_GLOBAL_STRUCTURES_PKG: delete_trx_line_dist_tbl()+
ZX.PLSQL.ZX_GLOBAL_STRUCTURES_PKG.DELETE_TRX_LINE_DIST_TBL.END 1 ZX_GLOBAL_STRUCTURES_PKG: delete_trx_line_dist_tbl()-
ZX.PLSQL.ZX_API_PUB.CALCULATE_TAX 1 ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax returned errors

STEPS TO REPRODUCE
--------------------------
1. Navigate to Oracle Purchasing.
2. Purchase Order > Purchase Order > Create new PO.
3. Try saving it.

Cause

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