Sales Order Will Not Reserve to Ship
(Doc ID 2936274.1)
Last updated on APRIL 02, 2023
Applies to:
Oracle Order Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Sales order will not reserve to ship. Item is on-hand in inventory, order is not on any type of hold.
EXPECTED BEHAVIOR
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Expect to be able to reserve the order.
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Go to order line, Tools -> Scheduling -> Reserve
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |