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Sales Order Will Not Reserve to Ship (Doc ID 2936274.1)

Last updated on APRIL 02, 2023

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Sales order will not reserve to ship. Item is on-hand in inventory, order is not on any type of hold.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to reserve the order.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Go to order line, Tools -> Scheduling -> Reserve

Cause

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In this Document
Symptoms
Cause
Solution
References


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