When attempting to Override a State Tax Levy, the Amount Taken is not the Correct Amount Deducted from the Employee's Paycheck (Doc ID 2936480.1)

Last updated on APRIL 20, 2023

Applies to:

Symptoms

On : 12.2.2 version, Wage Attachments/Garnishments

Payroll users received a third-party lien adjustment for 12% of the employee’s net wages instead of 100%. The amount was added to the employee's element entry.

However, the tax levy deduction was not taken even though net pay was sufficient.

Customer is asking how to override the deduction amount to be taken from the employee's paycheck.

STEPS
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The issue can be reproduced with the following steps:

1. Using US SUPER HRMS Manager or Equivalent. 

2. Navigate to People > Enter > Maintain > Assignment >

3. Add Element Deduction to the employee.

4. Entered the Deduction amount.

5. Navigate to People > Enter Maintain > Assignment > Others > Submit the QuickPay.

6. Click on View Results from the QuickPay form and Select Statement of Earnings (SOE) Report.

7. Observe no deduction was taken.

Changes

 New State Tax Levy received for the State of Virginia.

Cause

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