Account Details Form Showing Different Totals When Try to Reorder Records by Clicking on Invoice Number Column
(Doc ID 2938215.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12.2.11 to 12.2.11 [Release 12.2] Oracle Advanced Collections - Version 12.2.10 and later Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR -------------------- When attempt to reorder the records from Account Details form by clicking the Invoice Number column, the form shows different total balance. When running the form with default ordering, the totals are displayed accordingly.
EXPECTED BEHAVIOR ----------------------- Total balance should not change when trying to order the invoice numbers
STEPS TO REPRODUCE ------------------------- The issue can be reproduced at will with the following steps: