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Account Details Form Showing Different Totals When Try to Reorder Records by Clicking on Invoice Number Column (Doc ID 2938215.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.2.11 to 12.2.11 [Release 12.2]
Oracle Advanced Collections - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------
When attempt to reorder the records from Account Details form by clicking the Invoice Number column, the form shows different total balance. When running the form with default ordering, the totals are displayed accordingly.

EXPECTED BEHAVIOR
-----------------------
Total balance should not change when trying to order the invoice numbers

STEPS TO REPRODUCE
-------------------------
The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager
Navigation:      Account Details

      1. Query for a Bill To Customer with Status Open >Click Find
      2. Double click on invoice number column

Changes

 Upgrade to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
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References


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