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Non Advance Agreement Errors On Workflow Notification When Project Has Different Customer: 'The project name you have entered is invalid.' Advance Agreement With Different Customer Is Approved With No Error (Doc ID 2941681.1)

Last updated on APRIL 12, 2023

Applies to:

Oracle Project Billing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Summary

An Agreement when approved by the Administrator is rejected with error stating the project name is invalid. The Agreement is Non Advance. The Project and Agreement have different customers and when customer was corrected on the project to match with the Agreement, the Agreement was approved.

However, no error was received for an Advance Agreement for which customer was different on Project and Agreement and Agreement was approved. Error
should have been received for the Advance Agreement also.

Details

For the Non Advanced Agreement:

-The agreement is created for Customer A
-The project is created with Customer B
-When the agreement is approved, an error occurs on the workflow notification:
 


-The customer is changed on the project by removing the Top Task flag on Customer A and adding Customer B (enabling that Top Task flag)
-Now the agreement is approved

For the Advanced Agreement:

-The agreement is created for Customer A
-The project is created with Customer B
-When the agreement is approved, there is no error even though an agreement has the same setup.

Cause

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In this Document
Symptoms
Cause
Solution
References


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