My Oracle Support Banner

R12: AP: Payment Batch Got Stuck In Formatting And Unable To Terminate With Error "Payment Process Request Cannot be Terminated Because One or More Associated Payment Instructions cannot be Terminated" (Doc ID 2941729.1)

Last updated on OCTOBER 13, 2023

Applies to:

Oracle Payments - Version 12.2.6 and later
Oracle Payables - Version 12.2.12 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to Terminate a payment process request ( since the payment process request is stuck in Formatting status)
the following error occurs.

Payment Process Request cannot be terminated because one or more associated payment instructions cannot be terminated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created invoices, validate and approve
2. Submit a payment process request and wait for all the programs to complete
3. See the Payment process request is still in Formatting status


Due to this issue, payment process request can not be completed and the invoices are locked to the PPR and payment to the supplier is delayed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.