R12: AP: Payment Batch Got Stuck In Formatting And Unable To Terminate With Error "Payment Process Request Cannot be Terminated Because One or More Associated Payment Instructions cannot be Terminated"
(Doc ID 2941729.1)
Last updated on APRIL 28, 2024
Applies to:
Oracle Payments - Version 12.2.6 and laterOracle Payables - Version 12.2.12 to 12.2.12 [Release 12.2]
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Symptoms
When attempting to Terminate a payment process request ( since the payment process request is stuck in Formatting status)
the following error occurs.
Payment Process Request cannot be terminated because one or more associated payment instructions cannot be terminated.
STEPS
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The issue can be reproduced at will with the following steps:
1. Created invoices, validate and approve
2. Submit a payment process request and wait for all the programs to complete
3. See the Payment process request is still in Formatting status
Due to this issue, payment process request can not be completed and the invoices are locked to the PPR and payment to the supplier is delayed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |