R12: AP: Unable to View Attachments on the Supplier Site or iSupplier Portal or Internet Expenses Pages When an Approver Wants to Check Them
(Doc ID 2942465.1)
Last updated on JUNE 28, 2024
Applies to:
Oracle iSupplier Portal - Version 12.2 and laterOracle Payables - Version 12.2 and later
Oracle Internet Expenses - Version 12.2 and later
Information in this document applies to any platform.
Symptoms
The Supplier Site has X attachments. The Attachment Window only shows the first 5 attachments. When the user clicks on "Next", the attachment window closes. Ideally, it should display the next attachments for a user to view. The user is not able to view attachments if a supplier site has more than 5 attachments.
The issue can be reproduced at will with the following steps:
1. Go to Payables Manager Responsibility -> Supplier
2. Search for a Supplier
3. Navigate to Supplier Address Book -> Manage Sites ->Identification Tab ->Attachments
or
1. Open the approval notification from the Worklist notification
2. Try to open the attachments before approving the Expense Report
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |