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R12: AP: Unable to View Attachments on the Supplier Site or iSupplier Portal (Doc ID 2942465.1)

Last updated on MARCH 02, 2024

Applies to:

Oracle iSupplier Portal - Version 12.2 and later
Oracle Payables - Version 12.2 and later
Oracle Internet Expenses - Version 12.2 and later
Information in this document applies to any platform.

Symptoms


The Supplier Site has X attachments. The Attachment Window only shows the first 5 attachments. When the user clicks on "Next", the attachment window closes. Ideally, it should display the next attachments for a user to view. The user is not able to view attachments if a supplier site has more than 5 attachments.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Payables Manager Responsibility -> Supplier
2. Search for a Supplier
3. Navigate to Supplier Address Book -> Manage Sites ->Identification Tab ->Attachments


Cause

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In this Document
Symptoms
Cause
Solution
References


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