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Preventive Maintenance(PM) : New Effectivities Are Not Saving In PM Program After Upgrade (Doc ID 2944357.1)

Last updated on MAY 24, 2023

Applies to:

Oracle Field Service - Version 12.2.10 and later
Information in this document applies to any platform.


After upgrade, new effectivities are not saving in PM Program which has reached the threshold value.

The act of adding a new effectivity entry is not adding to the total count in the database, and its also not giving an error when you attempt to add a duplicate.

The issue can be reproduced at will with the following steps:
1. When PMs are generated, the new entries are not picked up.
2. Not showing in the list
3. Also no.of rows showing older value.


After upgrade to 12.2.10 version


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