Personal "Ship_to" Contacts Not Displayed Under Association Contacts In Install Base Page.
(Doc ID 2944761.1)
Last updated on APRIL 28, 2023
Applies to:
Oracle Installed Base - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version, Support Codes
Instance : Production
ACTUAL BEHAVIOR
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Not all Contacts showing on Instance page in 12.2.10
EXPECTED BEHAVIOR
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All Contacts should be shown on Instance page in 12.2.10
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Oracle Install Based Agent User (R) -> Item Instance -> Item Instances.
2. Query for the instance, proceed to Associations (T).
3. Not all Contacts are being displayed as reported.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have all Contacts shown on Instance page.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |