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Error "You have encountered an unexpected error. Please contact your System Administrator for assistance" When Trying to View Details of Geography Hierarchy (Doc ID 2944795.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Trading Community - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When trying to use the View Details button on Geography Hierarchy for Country the following error occurs:

You have encountered an unexpected error. Please contact your System Administrator for assistance.


FND Debug Log Report shows the following error:

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError


Steps to Reproduce

Responsibility: Trading Community Manager
Navigation: Trading Community>Administration>Geography Hierarchy


1. Select a Country
2. Click on the View Details button

Changes

 No changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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