Error "You have encountered an unexpected error. Please contact your System Administrator for assistance" When Trying to View Details of Geography Hierarchy
(Doc ID 2944795.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Trading Community - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
When trying to use the View Details button on Geography Hierarchy for Country the following error occurs:
You have encountered an unexpected error. Please contact your System Administrator for assistance.
FND Debug Log Report shows the following error:
oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError
Steps to Reproduce
Responsibility: Trading Community Manager
Navigation: Trading Community>Administration>Geography Hierarchy
1. Select a Country
2. Click on the View Details button
Changes
No changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
1. Bug Summary |
2. Fixed Files |
3. Recommended Patches |
4. Solution Steps |
References |