R12:AP: Error "JBO-26000: A Generic exception occurred during loading Customizations" in Payment Format Configuration
(Doc ID 2944937.1)
Last updated on APRIL 27, 2023
Applies to:
Oracle Payables - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
When attempting to setup a payment format,
the following error occurs.
Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.PersistenceException: JBO-26000: A Generic exception occurred during loading Customizations.
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
...
java.io.UTFDataFormatException: Invalid UTF-8 encoding.
at oracle.xml.parser.v2.XMLUTF8Reader.checkUTF8Byte(XMLUTF8Reader.java:174)
at oracle.xml.parser.v2.XMLUTF8Reader.readUTF8Char(XMLUTF8Reader.java:201)
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.PersistenceException: JBO-26000: A Generic exception occurred during loading Customizations.
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
...
java.io.UTFDataFormatException: Invalid UTF-8 encoding.
at oracle.xml.parser.v2.XMLUTF8Reader.checkUTF8Byte(XMLUTF8Reader.java:174)
at oracle.xml.parser.v2.XMLUTF8Reader.readUTF8Char(XMLUTF8Reader.java:201)
The issue can be reproduced at will with the following steps:
1. Responsibility: Public Sector Payables Manager
2. Path: Setup > Payment > Payment Administrator > Formats
3. Click on Go To Task icon and select Type: Disbursement Payment Instruction
4. Click on Create button
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |