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R12: AP/XLA: Code Fix (RCA) For GDF 18997188: Invoice/Payment Events that Cannot be Accounted After All Holds are Released (Doc ID 2944972.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Subledger Accounting - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Cannot account a transaction after all holds are released.

Steps to reproduce:

  1. Log into Oracle applications using a Payables responsibility.
  2. Open the Invoice Workbench
    (N) Invoices > Entry > Invoice
  3. Query an Invoice that currently has an unreleased non-postable hold
  4. Click on the [Holds] tab
  5. Select the unreleased hold
  6. Click on the [Release] button
  7. Provide a release name and reason
  8. Click [OK]
  9. Submit a new concurrent request
  10. (N) View > Requests > Submit a New Request
  11. Enter "Create Accounting" and hit tab
  12. Fill out the parameters
  13. Click [OK]
  14. If the invoice is affected by this issue, then the invoice accounting will not be generated by the create accounting process, the invoice won't even show on the report.

Cause

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In this Document
Symptoms
Cause
Solution
References

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