Auto Invoice Error Importing Projects Invoices: "The total amount of your credit memo cannot exceed the balance of the debit item it is crediting" (Doc ID 2946123.1)

Last updated on MAY 02, 2023

Applies to:

Symptoms

The Receivables AutoInvoice Validation Report displays the following errors processing Projects Invoices:

Errors:
           1) The total amount of your credit memo cannot exceed the balance of the debit item it is crediting
           2) You can not apply more than the original line amount

Steps:

1. With Receivables responsibility
2. Navigate to requests > Submit Auto Invoice Import program
   
   

Cause

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