My Oracle Support Banner

'Save' & 'Restore' Buttons Missing from Item Instance Details (Doc ID 2946216.1)

Last updated on MAY 08, 2023

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Users are not seeing the 'Save' & 'Restore' buttons for a couple of their Item Instances.

1. Login to Oracle Application and go to "Oracle Installed Base User" Responsibility.
2. Go to Oracle Installed Base.
3.Query for Item Instance XXXXXXX.
4.You can't see the 'SAVE' and 'RESTORE' button.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.