GMSAWEAW: A Billing Event was Created and User Created a Credit Memo From the Invoice, the Billing Event Needs to Be Corrected (Doc ID 2946547.1)

Last updated on MAY 05, 2023

Applies to:

Symptoms

A user entered incorrect billing events where revenue was distributed and billed.
One invoice was cancelled with a credit memo and the other invoice remains unapproved.
The users need to correct the events without impacting Accounts Receivables (AR).

Steps To Reproduce
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1. Log into a Grants Accounting Super User responsibility
2. Navigate to Awards
3. Enter Award information
4. Click Find
5. Click Open
6. Select Compliances Tab
7. Click Events
8. Create a billing event with revenue and an invoice amount
9. Run GMS: Generate Draft Invoices for a Single Award
10. Navigate to Billing > Invoice Review
11. Enter Award information
12. Click Find
13. Locate the new generated invoice
14. Approve and Release the invoice
15. Run GMS: Interface Invoices to Receivables
16. Run Autoinvoice import to interface to Receivables
17. Run GMS: Generate Draft Revenue for a Single Award
18. Approve and Release revenue
19. Realize that the Event created was not correct and needs to be backed out.
20. Navigate to Billing > Invoice Review
21. Enter Award information
22. Click Find
23. Locate the invoice that was interfaced to AR
24. Click Cancel and create Credit Memo from  this invoice
25. Run GMS: Interface Invoices to Receivables
26. Run Autoinvoice import to interface to Receivables
27. Invoice is cancelled, but revenue remains.
28. This is not correct and needs to be corrected.

Cause

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