My Oracle Support Banner

End Dated User Is Coming In The Approval Flow Of The Purchase Requisitions (PR) and Purchase Orders (PO) When Forwarding Notification (Doc ID 2946606.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
End Dated users appear in the Approval flow / path for Purchase Requisitions PR and Purchase Orders PO when using Forward option

EXPECTED BEHAVIOR
-----------------------
End Dated users should not appear in the Approval flow

 

STEPS
-----------------------
1. Query an user and enter an end-date: SysAdmin > Security > Users > Define. Save the change.
2. Enter a requisition or Po. Click on Approve. In the approvals form, click on submit and forward.
3. In the forward to box, enter eg %. Pick list displayed will not contain the end-dated employee.
3. In Notifications, select a requisition waiting approval. In the forward to box, enter eg %. The end dated employee shows in the pick list.

Changes

Customer has end dated employees in Purchasing. When forwarding requisitions for approval the end dated employee is not visible.
However, when the approver tries to forward the document to someone else from the Notifications screen they can see all end dated employees as well as valid employees.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.