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Unable to Open Transaction Links from ECC Receivables: Hmm - Can't Reach This Page (Doc ID 2946736.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.4 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When clicking on any transaction (invoice, receipt, adjustment) from the ECC Receivables Dashboards, a web page opens indicating that it is unable to connect.

 
Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Receivables Command Center

  1. Select the Outstanding Receivables dashboard and click on any invoice link.
  2. A web page opens indicating the page cannot be reached.
  3. The issue occurs in any dashboard where a transaction link is available.

Cause

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In this Document
Symptoms
Cause
Solution


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