G-Invoicing: Reference Performance For Negative Billing Event - Freight On Board (FOB) Destination Is Not Working As Expected (Doc ID 2948550.1)

Last updated on MAY 15, 2023

Applies to:

Symptoms

Reference Performance for Negative billing event- Freight On Board (FOB) destination is not working. When we create negative billing event for billing and attached reference performance, system is not applying the negative AR to the receipt.

Steps to Reproduce:
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1. Create Manual revenue and billing event created for FOB=Destination
2. Run revenue and billing process and AR is created for $18 successfully and interface to AR.
3. Run Mass Performance program, parameter performance type = delivery
4. Performance is created.
5.View performance in g-invoicing
6. Accepted performance in g-invoice
7. Run Pull Performance Program
parameters:
Agency type - Servicing agency
Request mode - Pull
Request type - Get Performance List
Operating unit
Agency location code
8. Receipt applies to AR.
9. View performance in g-invoicing
10. Original AR for $18 dollar is still showing balance for $10
11. Negative AR also showing negative balance
12. After reference performance attached, system is not applying negative AR.
Adjustment performance created in G_invoicing
13. Run Performance program.
parameters:
Agency type - Servicing agency
Request mode - Pull
Request type - Get Performance List
Operating unit
14. AR receipt has refund apply.
15. Manual negative billing and revenue event created for refund amount.
16. Negative AR created from negative invoice in Projects
17. ECC dashboard- run mass performance and attached reference performance number
18. SELECT REFERENCE PERFORMANCE NUMBER
19. Performance created but Negative AR was not applied to receipt.

Changes

Cause

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