iProcurement Non Catalog Requisition Approval Is Not Routed To The Intended Approver (Doc ID 2949394.1)

Last updated on JUNE 22, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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In iProcurement, after creating a non-catalog request and submitting the requisition for approval, the requisition is sent to the wrong approver.

EXPECTED BEHAVIOR
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The non-catalog request is sent to the approver selected using the Manage Approvals functionality.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into E-Business Suite.
2. Open iProcurement responsibility, create a non-catalog request, add it to the shopping cart, and checkout.
3. From the shopping cart page, click on the Edit button.
4. From the Edit and Submit Requisition <######>, select the line, and click on the Update button.
5. From the Requisition Information: Update Selected line page, enter a code combination value, split the distribution, and click on the apply button.
6. Return to the Edit and Submit Requisition <######>, click on the Manage Approvals button, select Change Managerial Approver from the Approvals pop-up, change the approver from A******, K******* to M****, G*****.
7. Submit the NCR for approval. A Confirmation pop-up is displayed stating that the NCR has been submitted to A******, K******* instead of M****, G*****.

Changes

 No Change.  The expected functionality is being used for the first time.

Cause

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