My Oracle Support Banner

R12.2 GLXJEENT: Reviewing Journal and Clicking on T Accounts Gets Error ORA-01403: No Data Found FRM-40735: KEY-EXIT Trigger Raised Unhandled Exception ORA-06508 (Doc ID 2950954.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle General Ledger - Version 12.2.4 and later
Information in this document applies to any platform.
Form: GLXJEENT.FMB - Enter Journals/Encumbrances
Form: XLAIQACL.FMB - SLA T-Accounts

Symptoms

On : 12.2.4 version, Journal Entry

When attempting to Review a Journal from Journal Entry form and then clicking T Accounts button, the following error occurs:

ERROR
-----------------------
ORA-01403: no data found
FRM-40735: KEY-EXIT trigger raised unhandled exception ORA-06508.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
GL Superuser responsibility
Journals > Enter Journals > query to find journals > select a journal > click on Review Journal> Click on T Accounts

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.