Lease Center Does not Show the Receipt Number Applied to Invoice for Advance Rental Invoice/Receipts (Doc ID 2951010.1)

Last updated on MAY 29, 2023

Applies to:

Symptoms

On : 12.2.10 version, Customer service

ACTUAL BEHAVIOR
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Find that for advance rental invoice/receipts, in lease center, account tab, it shows receipt amount applied but does not show the receipt number in the related receipt section.

EXPECTED BEHAVIOR
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Expect the receipt number to display.

STEPS
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The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, navigate to lease, author a contract and book it.
2. Navigate to Operations >> Receipts and create an advance receipt for the contract created in step 1.
3. Allocate the receipt amount to rent stream type and apply.
4. Using lease administrator responsibility, run the Advance Billing process for this contract.
5. Invoices have been generated and receipt applied to them.
6. Using lease center agent responsibility, navigate to lease center search.
7. Query for the contract.
8. Navigate to Account tab and query all invoices.
9. For invoices where this receipt was applied to, you will see amount applied but does not show the receipt number on the related receipts section.

Changes

Cause

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