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R12: OIE: When Attempting To Create An Expense Report, Getting Error Message ' Line 1 Error - An exchange rate cannot be found between the selected reimbursement currency (FROM_CURRENCY) and the currency used for this expense calculation (TO_CURRENCY) ' (Doc ID 2951161.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Internet Expenses - Version 12.0.0 to 12.2.10 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to create an expense report for per diem in Oracle Internet Expenses, following error occurred:

ERROR

---------

Line 1 Error - An exchange rate cannot be found between the selected reimbursement currency (FROM_CURRENCY) and the currency used for this expense calculation (TO_CURRENCY). Please contact your expenses administrator.



STEPS
-----------------
The issue can be reproduced at will with the following steps:

1, Navigate to the Internet Expenses Responsibility

2. Try to create Expense Report

3. Enter an expense report with expected reimbursement currency

4. Click Next

5. Observed exchange rate related error while creating the expense report.


Cause

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In this Document
Symptoms
Cause
Solution


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