G-Invoicing - Buyer Work Center Times Out when Searching for IGT Performance - Failure of Web Server Bridge: (Doc ID 2951250.1)

Last updated on MAY 24, 2023

Applies to:

Symptoms

Using G-Invoicing in Purchasing, Version 12.2


Actual:
In the Buyer Work Cetner - query the IGT Performance - the page times out and does not respond. 

Expected:
GIT Performance should be returned when queried.

Error:
Error Message:
Failure of Web Server Bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent


Replication Steps:
The issue can be reproduced at will with the following steps:
1. Buyer work center - IGT Performance
2. Search using the  IGT performance number and the operating unit
3. The screen times out and gives the error above

Cause

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