My Oracle Support Banner

G-Invoicing - Buyer Work Center Times Out when Searching for IGT Performance - Failure of Web Server Bridge: (Doc ID 2951250.1)

Last updated on MAY 24, 2023

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.


Using G-Invoicing in Purchasing, Version 12.2

In the Buyer Work Cetner - query the IGT Performance - the page times out and does not respond. 

GIT Performance should be returned when queried.

Error Message:
Failure of Web Server Bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent

Replication Steps:
The issue can be reproduced at will with the following steps:
1. Buyer work center - IGT Performance
2. Search using the  IGT performance number and the operating unit
3. The screen times out and gives the error above


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.