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Payroll Connector- XREF File Not Getting Imported Correctly and Errors with Unique Constraint (HR.PER_RI_B_XREF_ENTITIES_PK) Violated Error When Running "Import HCM Cloud Reference File for Payroll Integration" (Doc ID 2951445.1)

Last updated on MAY 26, 2023

Applies to:

Oracle Human Resources - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

When attempting to run "Import HCM Cloud Reference File for Payroll Integration" to import HCM Cloud data, the following error occurs.

ERROR: Process :PER_RI_B_IMPORT_REFERENCE_DATA failed.
ERROR: Exception occured during Import the Fusion Extract
ERROR: Failed while inserting rows for entity :CrossReference
Caused by :ORA-00001: unique constraint (HR.PER_RI_B_XREF_ENTITIES_PK) violated

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1.   "HCM Cloud Integration Administrator" Responsibility

2.    Use the Go to Task option to open Import HCM Cloud Reference Data page.
     
3.    Import HCM cloud data

4.    Log file shows Error

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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