On iSupplier Portal UI, Shipment Status is Shown As Cancelled Even Though PO Has Received Quantity
(Doc ID 2952012.1)
Last updated on MAY 30, 2023
Applies to:
Oracle iSupplier Portal - Version 12.2.11 and laterInformation in this document applies to any platform.
Symptoms
Actual Behavior
After PO shipiment is received partially, and remaining quantity is cancelled.
On Purchasing UI, shipment status is shown as "Closed For Receiving".
However, on iSupplier Portal UI, shipment status is "Cancelled" even though there is received quantity.
Expected Behavior
iSupplier Portal UI, shipment status is "Cancelled" if there is received quantity.
Steps to Reproduce
- Create a purchase order with line 1 quantity= 100, shipment1 Quantity = 100.
- Approve the Purchase order.
- Receive the purchase order shipment 1 partially, for example, 36 units.
- Cancel the shipment 1.
- Approve PO.
- Review the status of the shipment1 on Purchase Order form.
Purchasing > Purchase Orders > Purchase Order Summary > Lines > Shipment - Shipment1 has Closure
status “Closed For Receiving” - Review the status of the shipment on iSupplier Portal UI.
iSupplier Portal > Orders > Open Purchase Orders > Expand shipment lines > Shipment 1 has status = “Cancelled”
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |