My Oracle Support Banner

R12: AP: Clearing Issue for the Supplier and Site in Payment Details Page When Navigate Between Tabs (Doc ID 2952120.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Payables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On the tab Payment Details at Supplier page, there are 2 issues for the supplier and site.

1. Suppliers
When changing the payment method for a supplier and clicking one of Payment
Attributes tabs, it's reverted to the previous one.

Steps to reproduce the issue:
1. Go to AP > Suppliers > Entry.
2. Find a supplier.
3. Go to Payment Details.
4. Select another payment method.
5. Click Payment Attributes tabs.
6. Noticed that the page will not be cleared and the payment method selected is
still intact.

2. Supplier Sites
When changing the payment method for a supplier site and going to the payment
attributes tabs and entering values and then clicking the Cancel button, the
values were remaining even though the cancellation.


Steps to reproduce the issue:
1. Go to AP > Suppliers > Entry.
2. Find a supplier.
3. Go to Payment Details.
4. Select a site and click Update Payment Details.
5. Select another payment method.
6. Click Payment Attributes tabs.
7. In this stage, the value selected was not changed.
8. Go to Separate Remittance Advice Delivery tab.
9. Enter a value to the E-Mail.
10. Go to Payment Delivery Attributes tab.
11. Enter a value to Payment Text Message 2.
12. Click the Cancel button.
13. Click the site and check a result.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.